Technical Sales Account Manager

Join the Kingspan Insulation team, an industry-leading manufacturer of innovative insulation solutions. We are committed to providing architects, specifiers, and contractors with high-quality, innovative products supported by technical expertise and customer service which is unsurpassed in the industry.

At Kingspan, we're on a mission to improve building performance and contribute to a more sustainable future for our customers and the environment. Our insulation products have the ability to help lower the built environment’s carbon footprint: 164 million tons of CO2 will be saved over the life of our insulation systems sold in 2020 which is enough to power a major airline for 15 years!

What makes Kingspan Insulation special is our ability to blend the advantages of a multinational corporation with the close-knit ambiance and personal relationships often found in smaller businesses. Our work culture is vibrant, inclusive, and welcoming, creating an environment that fosters growth and encourages teamwork. As a valued member of our team, you can look forward to a host of benefits and opportunities, including:

• Competitive Compensation + Bonus Opportunities: We believe in rewarding hard work and dedication. In addition to competitive base pay, our employees have opportunities to earn bonuses, recognizing their contributions to our shared success.
• Comprehensive Benefits from Day 1: We prioritize your well-being. From the moment you join Kingspan Insulation, you'll have access to a comprehensive benefits package that includes medical, Health Savings Account (HSA), Flexible Spending Account (FSA), dental, vision, supplemental insurances, short-term disability, long-term disability, life insurance, and identity theft protection. We understand the importance of financial security and peace of mind for you and your family.
• 401k Plan with Generous Match: Secure your financial future with our 401k plan, which includes a 6% company match, and an additional 2% annual contribution, ensuring your retirement savings grow steadily.
• Work/Life Balance: Achieving a balance between work and personal life is essential. At Kingspan Insulation, we promote a work schedule that provides ample time to enjoy life outside of the workplace.
• Advancement and Professional Growth: We're dedicated to your long-term success. With well-defined growth plans in place, you'll find numerous opportunities to increase your responsibilities, broaden your skillset, and advance within the company as we continue to expand.

Embark on your journey with Kingspan Insulation, where your career will flourish, and your contributions will be celebrated.

Join us, and together, we'll build a brighter and more sustainable future.

The salary range is $100,000 - $140,000. This role is remote, but is ideally based out of Houston, TX, Alabama, Louisiana, or the Midwest.

The Technical Sales Account Manager will serve to help our domestic and international industrial distribution and fabrication customers grow in the low temperature pipe and mechanical insulation market by promoting our Polyisocyanurate (PIR) and Polyurethane (PUR) insulation products, while also leading field sales efforts for launching new products that will expand our offering in this market segment.  Reporting to the Director of Sales, this essential sales team member will be responsible for managing existing customer relationships, identifying key insights to inform growth strategies, and effectively closing on profitable opportunities.  The successful candidate will excel in building targeted relationships based on trust, identifying value-based solutions, and creating a pipeline of new business opportunities.  Key strategic deliverables include fostering cross-functional relationships across the organization, leading by influence to enrol internal & external resources, and developing an executable territory plan.  

Essential duties are interpreted as being descriptive and not restrictive in nature.  Other duties may be assigned.  

1. Develop effective sales strategies for expanding adoption of Kingspan’s mechanical / industrial product portfolio. 
2. Create and execute a Territory Plan for achieving business strategies and goals. 
3. Collaborate with Distributors; Fabricators; Global EPC firms, Mechanical Engineers & Mechanical Contractors to understand needs and deliver solutions for success. 
4. Build a pipeline of opportunities to create a sales forecast and achieve business growth goals. 
5. Serve as a trusted professional for providing technical support, customer service and product training.    
6. Provide exceptional support for customers by following up on opportunities and resolving issues in a timely manner, and in accordance with company policies. 
7. Represent company at trade association meetings and industry events to establish appropriate market presence for promoting Kingspan product solutions. 
8. Collaborate with Sales colleagues, Technical, Marketing, and other key resource capabilities across business for success. 
9. Perform all work in a safe manner, while also promoting and fostering a safe work environment. 

All Employees have the following compliance obligations: 

1. Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy. 
2. Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations and market demands. 
3. Responsible for all tasks to achieve compliance goals and demands of Compliance Management System. 
4. Must raise concerns related to the Compliance Management System to their supervisor, manager, any member of the Leadership Team, or through the confidential whistle blower service.

Education and/or Experience:  Bachelor’s degree (preferably Engineering degree) from an accredited university plus at least 5-7 years of outside business-to-business (B2B) technical sales experience with industrial insulation products and systems; OR high school diploma or GED plus 6-8 years of relevant industry experience in business-to-business (B2B) sales with industrial insulation products.  

Must have: 

• Solid track record as a Technical Sales Manager with industrial products. 
• Ability to grasp and convey complex engineered product concepts. 
• Adept at acquiring a comprehensive understanding of product features and benefits. 
• Proficient in identifying customer needs and presenting effective solutions. 
• Strong selling skills with a proven ability to forge partnerships and close sales. 
• Robust prospecting and forecasting abilities to anticipate market trends. 
• Exceptional teamwork and problem-solving skills. 
• Excellent organizational capabilities, with keen attention to detail, along with ability to prioritize and multi-task. 
• Outstanding communication, interpersonal, and conflict resolution skills. 

• Experience with and proficiency in business computer applications, particularly Microsoft Office. 

Competencies:  

• Adaptability 

Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Adaptability supports our business driver of Driving Efficiency. 

• Customer Orientation 

Placing the appropriate priority on the internal or external customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs. Customer Orientation supports our business driver of Increasing Financial Performance. 

• Decision Making 

Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.  

• Earning Trust (Establishes Credibility for Earning Trust) 

Gaining others’ confidence by acting with integrity, communicating transparently, and following through on commitments; treating others and their ideas with respect and supporting them when faced with challenges. Earning Trust supports our business driver of Building a High-Performance Culture. 

• Managing Work 

Effectively managing one’s time and resources to ensure that work is completed efficiently. Managing Work supports our business drivers of Executing a Competitive Strategy and Driving Efficiency. 

• Teamwork 

Working cooperatively in partnership with others to help a team or work group achieve its goals. Teamwork supports our business driver of Building a High-Performance Culture. 

• Health & Safety 

The ability to autonomously apply and adhere to health and safety protocols, contributing to the creation of a safe and secure work environment. Individuals with this competency are responsible for understanding, implementing, and promoting health and safety practices within their scope of work, ensuring compliance with regulations, and fostering a culture that prioritizes the well-being of all employees.  

Travel:  Travel will vary, but will be approximately 50% between meeting with customers, attending industry events, visiting plants, and attending intercompany meetings. 

Language Skills: Capable of reading and interpreting documents, including operating instructions and procedure manuals. Proficient in writing complex reports and correspondence. Must be able to communicate effectively in both spoken and written English. 

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.  Ability to apply concepts of basic algebra and geometry.  Ability to forecast accurately. 

Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several variables in non-standardized situations. 

Certificate/License:  Valid driver’s license with record clean enough to be acceptable to our insurance carrier. 

Equal Employment Opportunity Policy

Kingspan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.